The container we use for the salt and pepper chicken doesn't seal completely so the condensation from the heat and juice's from the veg can sometimes leak during transit. Not sure what I can do about that but apologies anyway.As for the pancake roll being undercooked, they are always made to order and that involves preparing the contents, wrapping the pastry around the mixture then deep frying. Trust me it was properly cooked. Maybe the condensation from the bag made it a little less crispy when it arrived? Again apologies.