Hello so sorry you had this experience with us, we will take your review into consideration for how we package the food in the future. We will talk to the driver about that aswell, please do give us another chance in the future. Thank you .

Hello, we understand how frustrating wait times are however unfortunately there were some roadworks on the roundabout which only let one exit go at a time, that led to the build up of wait times, we are so sorry and hope you can give us another try in the future.

Hello, we are so sorry you had a bad experience with us. We see that you have actually ordered our sweet and sour pork cantonese style not chicken, this may explain the different look and taste. If theres a change you would like to make after your order is placed please do give us a call and we can try sort it out, we hope you can give us another chance in the future.

Hello, we are so sorry you had a bad experience with us. If we ever miss out an item on your order please do give us a call straight away so we can deliver it straight out to you.

Hello, we are so sorry you had a bad experience with us. We see that you have ordered our Munchy Box, the box consists of mainly all dry fried food. Many people prefer the fried food to be crispier as the condensation from when its closed and packed up affects that, therefore that may explain the dry look. Once again we are so sorry and hope you can give us another chance in the future.