Hello, we are so sorry you had a bad experience with us. We are happy to tailor the spice levels to your preferences. If you have any specific requirements please let us know in the special instructions section when placing your order or feel free to give us a call and we will gladly make any adjustments for you. We hope you can give us another chance in the future.

Hello, we are sorry you were unhappy with your order. However only 2 orders were prepared and sent at that time, one being yours, making it impossible for your meal to arrive cold.The main dish you ordered is a sweet & sour item, so we are unsure how it may be perceived as salty.If there is an issue with an order please contact us as soon as possible so we can resolve it right away and we hope you can give us another chance in the future.

We are really sorry to hear about the condition your order arrived in, thats not the experience we want for our customers. If anything like this ever happens, please dont hesitate to give us a call, were always happy to arrange a replacement right away. Youve been a loyal customer so we hope you can give us another chance .

Hello so sorry you had this experience with us, we will take your review into consideration for how we package the food in the future. We will talk to the driver about that aswell, please do give us another chance in the future. Thank you .