New Golden Wok

Great Rating92%
Based on 66 most recent customer reviews
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Reviews (3334)

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Great Rating92%Based on 66 most recent customer reviews

Reviews (3334)

greatSuzanne30/11/2023
greatAmanda29/11/2023
Delivery was quite quick, helpful over the phone and food was great!
greatSarah28/11/2023
greatMichael28/11/2023
greatSharon25/11/2023
I ordered on a busy Friday night so understandably delivery estimate was out. Called to check on order and they explained they had been very busy. Food then arrived within 10 mins of my call, fresh and piping hot. Great customer service!
greatTaylor25/11/2023
badKelli25/11/2023
Was charged for 2 rice but only received one. Also took almost 2 hours to arrive
Reply from New Golden Wok
Hi, thank you for leaving us your feedback. We apologise for the lengthy wait .this is busier takeaway around in Bathgate. We always try to do best and put customers on the first.We apologise again. I hope all customers understood there are very busy and traffic busy too during Christmas season
badKerrie25/11/2023
waited 2.5 hours
greatKatie25/11/2023
Amazing as always
terribleLouise25/11/2023
Took 2 hours for delivery food was soggy and chicken balls were undercooked
greatAleksandra24/11/2023
goodRobert22/11/2023
greatMaggie21/11/2023
goodIan20/11/2023
badDebbie19/11/2023
2hrs 10 minutes wait is unacceptable- stated 1 hr 30 mins. We phoned to ask where delivery was stating we had waited all this time to be told they were just making it
greatJames18/11/2023
Good customer service 👍
greatHellen18/11/2023
Guys, are great my order came earlier than expected but forgot to order rice. Have them a call and arrived in less than half an hour.Thanks guys. Recommend Golden Wok 👍👌👏
goodLeeanne17/11/2023
greatKieron16/11/2023
badLesley15/11/2023
How anyone can send out burnt springrolls i dont know.
greatHellen13/11/2023
Fab
terribleKirsty12/11/2023
Food was stale. Specifically asked for no chicken balls in my munchie box I got a box of chips and chicken balls. The box was supposed to contain ribs and spring rolls I had none was just chips and chicken balls.
terribleGary11/11/2023
Food arrived 2 hours after placing order and was cold
terribleLaura11/11/2023
Ordered meal at 17.53. Order delivered at 18.30. Order was wrong. Called shop to be told they would send correct item. It is now 21.20 and still waiting. Sure was told they were very busy, but it is now almost 3 hours since told they would send out correct item. Surely it should have been a priority. Dont think much of their delivery service.
greatJulie11/11/2023
Always excellent tasty food and always on time
greatLouise10/11/2023
greatDavid07/11/2023
greatRobyn07/11/2023
Best take away in the area the portions are good really fast delivery and the food always tastes amazing
greatNeve06/11/2023
greatAnn05/11/2023
lovewly food delivered with asmile