Delivery was quite quick, helpful over the phone and food was great!
Sarah28/11/2023
Michael28/11/2023
Sharon25/11/2023
I ordered on a busy Friday night so understandably delivery estimate was out. Called to check on order and they explained they had been very busy. Food then arrived within 10 mins of my call, fresh and piping hot. Great customer service!
Taylor25/11/2023
Kelli25/11/2023
Was charged for 2 rice but only received one. Also took almost 2 hours to arrive
Reply from New Golden Wok
Hi, thank you for leaving us your feedback. We apologise for the lengthy wait .this is busier takeaway around in Bathgate. We always try to do best and put customers on the first.We apologise again. I hope all customers understood there are very busy and traffic busy too during Christmas season
Kerrie25/11/2023
waited 2.5 hours
Katie25/11/2023
Amazing as always
Louise25/11/2023
Took 2 hours for delivery food was soggy and chicken balls were undercooked
Aleksandra24/11/2023
Robert22/11/2023
Maggie21/11/2023
Ian20/11/2023
Debbie19/11/2023
2hrs 10 minutes wait is unacceptable- stated 1 hr 30 mins. We phoned to ask where delivery was stating we had waited all this time to be told they were just making it
James18/11/2023
Good customer service 👍
Hellen18/11/2023
Guys, are great my order came earlier than expected but forgot to order rice. Have them a call and arrived in less than half an hour.Thanks guys. Recommend Golden Wok 👍👌👏
Leeanne17/11/2023
Kieron16/11/2023
Lesley15/11/2023
How anyone can send out burnt springrolls i dont know.
Hellen13/11/2023
Fab
Kirsty12/11/2023
Food was stale. Specifically asked for no chicken balls in my munchie box I got a box of chips and chicken balls. The box was supposed to contain ribs and spring rolls I had none was just chips and chicken balls.
Gary11/11/2023
Food arrived 2 hours after placing order and was cold
Laura11/11/2023
Ordered meal at 17.53. Order delivered at 18.30. Order was wrong. Called shop to be told they would send correct item. It is now 21.20 and still waiting. Sure was told they were very busy, but it is now almost 3 hours since told they would send out correct item. Surely it should have been a priority. Dont think much of their delivery service.
Julie11/11/2023
Always excellent tasty food and always on time
Louise10/11/2023
David07/11/2023
Robyn07/11/2023
Best take away in the area the portions are good really fast delivery and the food always tastes amazing