Placed order at 1802 with an estimated delivery time of 1hour 20 mins. Waited until 1945 to call and was told the delivery was just leaving. Called again at 2010 to be told the delivery driver was on his way. Food finally arrived at 2035. The staff were apologetic when I called but the food was cold and the delivery wait times are atrocious. I wont be ordering from this take away again.
Keith30/11/2021
Food was good, but edge taken off by having to wait 2 hours for it. (was quoted 1 hour delivery time by Scoffable which was just acceptable). May well use them again, but definitely not for delivery
David30/11/2021
Great service
Chris29/11/2021
Scott28/11/2021
Really good (as always).
Graeme28/11/2021
Said delivery would be 1 and a half hours... Arrived after 2 and a half once I had called to ask where it was. Poor timings, good food.
Megan28/11/2021
Order at 6pm with delivery of 1 hour 40 minutes. Came 8pm still nothing, called to check the order and was told it was just leaving with the driver. Called again at 8.40 and was told that the driver had left with the order, but they would call the driver and call me back. No call back but food was finally here at 9pm!! Not good. Food was cold and chips were clearly not fresh.
Mark28/11/2021
William27/11/2021
2hr wait for delivery wasnt ideal,I wasnt especially in a hurry for it,but meal was delicious.
Nicola27/11/2021
Ordered at 17.45 timeshowing 60-90 minute wait for delivery once order through wait time then went up to 1hr and 50 minutes which is extreme but accepted it. Got to the 2hr point order still not arrived managed to get through at 2 hrs and 15 minutes to be told sorry they had been busy and order was out shouldnt be much longer queue another 45 minute wait. Total wait 3hrs not acceptable if you cant fulfil orders that have been taken shouldnt be taking more from any channel . And to top it off was given curry sauce instead of the sweet and sour sauce I had chosen with my starter.
Gary27/11/2021
Food was as good as usual delivery timescale and no way of contacting was the letdown
Ross27/11/2021
Ordered through scoffable. Collected. Order being finished when I collected. They were so busy. 1 hour wait for walk ins and 2 hour wait for delivery. Food is always excellent & friendly staff.
Vichitra27/11/2021
Ordered for the first time, the lovely girl on the counter was attentive, very helpful and accommodating to my needs. The food was absolutely divine, I can see why theyre so busy and delivery times can be lengthy, its so worth the wait! Thank you ❤
Owen26/11/2021
Lynsey26/11/2021
To be fair the food is really nice, but when you order at 5pm and have to wait around 2 hours its just not great, if this is a popular takeaway then just employ more drivers to get the food out within 45 mins. There is no need foot excuse the delay on lack of staff.not in this day and age!
Jason26/11/2021
Faye25/11/2021
Very, very disappointed with our food which was so overcooked. The prawn toasts were so hard and dry that they were inedible. The Lemon Chicken was also very overcooked, not nice. The Beef with onion and ginger was better but far too many onions and thick gloopy sauce.The Singapore noodles were not worth the money, also there was no meat or prawns in it.All in all a very disappointing meal that the chef should pay more attention to while cooking it. Maybe it was a difficult night for them, or not a real Chinese chef who was on.Sad to say that we will not be ordering again from The Golden Wok.
Tiegan25/11/2021
Robert21/11/2021
Average! My first time. I was told 1 hour and it was 1 hour. Packaging was excellent. Eg chicken in lemon sauce. The chicken was well wrapped in tin foil to keep it warm, sauce separate. The food was tepid at best, showing how long it may have been waiting for despatch. I suspect they need more delivery drivers for the food to be at its prime.A pity, as the food showed potential.Portions were good and the driver was very pleasant.The ribs were tasty but again cool.Sorry, I wont shop here again.
Cheryl21/11/2021
It was goid just some if the food was slightly cold on arrival but otherwise great service
Gary20/11/2021
James20/11/2021
Shaun20/11/2021
Gwen19/11/2021
Natasha19/11/2021
food was good but arrived later than time specified