Hi, we're truly sorry to hear you're feeling unwell and hope you feel better soon. We want to clarify that the tortilla we use is already fully cooked when it arrives to usits not raw dough. It only requires reheating before serving, which is standard across the industry. In over two and a half years, we've never received any complaints about undercooked tortillas, but well still review the situation to be sure. Its also possible that you may have an intolerance to one of the ingredients, which could explain your reaction. Your health and feedback are very important to us.

Hi Stacey,Thank you for taking the time to leave us your feedback. I'm very sorry to hear that your recent experience didn't meet the standards you've come to expect from us. We truly value our loyal customers, and it's disappointing to know we let you down. I just want to assure you that we are still using the same ingredients we have used since we first opened. However, Ill be looking into the issues you mentioned, especially regarding the guacamole and overall quality, to ensure everything is at its best.Please feel free to reach out to us directly wed love the chance to make this right for you. Thank you again for your honest review.