Firstly, my order was incorrect. The burger that I ordered was missing, and instead I received mozzarella sticks that I did not order.Secondly, the Salt & Chilli Chicken Loaded Fries arrived completely cold. They were not fit to eat and had to be discarded.Most concerning of all, the honeycomb milkshake arrived with dirt and polystyrene fragments all over the outside of the cup. Due to the condition it arrived in, I did not feel it was safe to drink and it was also discarded.I attempted to contact the restaurant immediately using the telephone number printed on the receipt, but repeatedly received a message stating that I had dialled an incorrect number. This left me with no way of resolving the issue directly with the restaurant.
Skye19/06/2026
Fay13/06/2026
Meli10/06/2026
Romi's has good burgers and shakes. Delivered on time, like always. Fast, friendly service.
Meli07/06/2026
Always freshly prepared & delivered on time. Food is always piping hot. Nice staff and very courteous drivers.
Eva24/05/2026
Julie-Anne23/05/2026
Kyle21/05/2026
Fay10/05/2026
All fine
Kyle28/04/2026
Meli14/04/2026
Never have any issues with this establishment, its food, or any of its drivers. I don't understand the negatives. Romi's Burger Hoose is absolutely great!
Stephen04/04/2026
Kyle28/03/2026
Julie-Anne07/03/2026
Caitlan02/03/2026
The sweet chilli wrap came with just chicken in the wrap no salad like I asked for. There was one little bit of lettuce that defo wasnt fresh as it was all brown. No sauce in the wrap at all (states its a sweet chilli wrap) it was dry. Chips were all hard and not edible I think these were covered in cheese to disguise that the chips was bad. The hoagie came without salad and sauce also. And I paid for 2 sauces separate and didnt get them. All this food went in the bin waste of money. Definitely wont be ordering again. Im awaiting a refund.
Julie-Anne01/03/2026
Julie-Anne28/02/2026
Peter28/02/2026
Simone25/02/2026
Food cold and tasteless.
Peter22/02/2026
Nicki13/02/2026
The food was great but we got a can of juice that was clearly dropped and its got dents and cant open the can
Casie01/02/2026
Samantha24/01/2026
Ordered chips and cheese and donner and came with no cheese, bbq sauce i got burst all over bag
Ross15/01/2026
Kyle09/01/2026
Colin07/01/2026
Food tasted great but don't think driver had a food delivery bag as food was cold.