First time takeaway and the food was great ' service great as well will order again

The order took far too long to be delivered. I waited over 1.5hrs.

brilliant

Lovely as always and ready on time

Estimated time was wrong: 45 mins turned out to be 1hour 50minutes. I called the store direct and not even an apology, blamed the app for getting the time of the update wrong then gave an excuse about the driver being stopped by the police on the way to my delivery

This is normally a very good takeaway but today the food was delivered late and the ribs ordered came with the wrong sauce.

We waited over 2hours for food to be delivered by the time it arrived we were not in the mood for the food, its all still sitting in kitchen

Lovely meal and order was correct 1.5hrs to deliver on a Friday night was too long though.

Delivered on schedule very hot and tasted great

The food was good as usual my only complaint we didnt at get our free spring rolls or fortune cookies

Told my order would take 1 hour 5 mins to arrive, 20 minutes later it came... Absolutely delishious!

Delivery was fast food was excellent we will order again

They need to be more accurate with their time assessments. 45m became 2h 10m

Delivered before the estimated time and still very hot and tasty and up to the usual high standard of this establishment

👍👍👍

Great food, good price and quick delivery for a friday night

After receiving confirmation of the order there was a delivery time of 45 minutes but I did not receive my order for a hour and half later. Phone the ruby a number of time and was told it was on its way and that they were busy but waiting nearly two hours for a delivery is a joke!

Estimated waiting time 45mins, actual waiting time 95mins, food cold on arrival

I ordered and paid for prawn crackers did not receive them

I don't want to give a bad review, however my order was lost by Ruby's and it took an email to scoffable to sort it out.