Ordered 7:26 email said 2hrs 10 min wait if u happy with that to phone. Phone left off the hook, phoned several times to cancel finally made food my self food at 10:00 food arrived j6st after 10pm, too late. You ahould have time expectancies on your website prior to booking not after and allow for cancellation online nit purely from your off the hook number. Really disappointed as recommended by the bear by jist misto that at least only accepts pick up only which you may want to consider for soeedy delivery either that or put a a time limit on orders
Reply from Ruby Glasgow
We were very busy n had 3 drivers on. As we had to clear most orders in front of ur queue first. Sorry about that. We r open for collections now. Hope collection service n food would not disappoint u this time. Sorry for the wait.
Gail03/05/2020
Debbie01/05/2020
The food was lovely delivered hot and before expected time
Pauline01/05/2020
Food was lovely.
Jackie04/03/2020
Over an hour and a half for delivery and food was cold on delvery
Owen16/01/2020
Ordered at half 9, didnt come till 11.30. Missing my mini spring rolls from the meal deal
Catherine09/01/2020
Food was delicious as usual and staff very friendly
Joanne30/12/2020
David24/12/2019
Janis08/12/2019
Joanne11/11/2019
Sarah-Jane09/11/2019
1hr 40 minutes was a very long time to wait for a delivery of a Chinese 5 minutes away. We were not told that it would be this long before we paid and by then it was to late to cancel. Maybe it would be good to estimate delivery before placing an order.
Selena16/10/2019
Rebecca25/09/2019
Sharon16/09/2019
Karen18/08/2019
Waited hour and a half for order , food was disgusting and very salty , never again
George22/07/2019
Selina02/07/2019
Food is nice always use it but 2 and a half hours for delivery is shocking
Catherine04/05/2019
Delivered quickly and still very hot.will order again