Been ordering from here every weekend for the past couple years never had a problem. The past 6 deliveries Ive had the order has always been wrong. Called to let them know they apologised assured it wont happen again. So as I do following weekend order food, ordered a roll with square sausage and cheese the sausage wasnt even cooked. Tasted absolutely horrendous so had a look it hadnt seen the inside of hot cooking equipment. Definitely lost out on a regular customer. Disgrace!
Reply from The Breakfast Box
Thanks for sharing try all the shop around we are closed for 2 week will be seeing your orders soon
Ronan23/11/2024
Freezing , items forgotten, won't order again
Reply from The Breakfast Box
Thanks for feed back look at the weather outside might give u wee hint if stuff missing call the shop
Ellie27/10/2024
Caleb27/10/2024
Lisa21/09/2024
Food was cold took a hour to come when asked for my refund was told no because they where quite today so the food wasnt cold wouldnt waste money on the place
Luca13/09/2024
Not that great to be honest the food arrived late, when i did get my order my food was all over the bag not in the containers they should have come in and the food was lathered in grease it was all over everything in the bag, my mozzarella sticks was smushed and covered in egg and grease so couldnt be eaten, the sausages and chips i ordered was all over the bag aswell covered in grease, bacon and egg rolls was covered in grease and smushed together, we couldn't eat over half of it due to the mess it was in when received. Seem to get worse and worse every time i order from them so its gunna be no more from me 😔 i honestly used to enjoy the food but the quality and care standards have gone extremely down hill lately. Sorry its a bad review from me but i cant justify paying what i did for majority not being edible due to lack of quality and care.
Reply from The Breakfast Box
Sorry but not a work true I took pictures before I sent it out u always complaining
Dillon28/08/2024
Breakfast was absolutely stone cold and food must have been chucked in the car because the breakfast arrived in the bag rather than the box it was initially put in so cheers for that buddie
Karina24/08/2024
Service was brilliant however the breakfast was all a little undercooked
Jordyn23/08/2024
William20/08/2024
Cold and soggy. Waste of money.
Caitlin15/08/2024
Andrew20/07/2024
I ordered from here today and the order was full off oil and broken apart then I contacted the shop and then send a new and half the items was no even in it and this happens all the time they get the order ls rong thing they really need to get this sorted asap before people boycott it
Reply from The Breakfast Box
Thanks for feedback but absolutely nothing wrong with order why is only happening with u we do plenty of order every day u the only with problem if u want a wee freebie just ask
Barry30/06/2024
Iam giving them a bad review as i ordered a large breakfast but what i got was a normal breakfast which i was charge the large breakfast price
Reply from The Breakfast Box
Sorry that u cant see or count its was in a different box but all the stuff was there except beans which were sent separately please understand then leave review no problem
Liam10/06/2024
Nicola07/06/2024
They came and picked the food up and promised me a refund. Food was cold and undercooked. Absolutely disgusting 🤢
Reply from The Breakfast Box
No order was not cold
Jessica04/06/2024
Kieran07/05/2024
Carmen28/04/2024
My nutella milkshake that was 4 POUNDS was all warm and gross. It wasnt properly mixed at all and it made me feel sick drinking it. The baguette was warm and tasted alright but the sauce was unpleasant and kept dripping. Everything else was ok but if id known I would have been spending that much on a milkshake so poorly i wouldnt have bought it
Tina27/04/2024
Charging full price for a container half the size you have changed this week we are struggling to make ends meet and used to rely on a buisness like yours
Reply from The Breakfast Box
First of all my prices are the cheapest in West Lothian and good quality food at reasonable prices Ive been in this shop for 17 years must doing something right and I explained to you on the phone its same size cups but different shape but u didnt understand me sorry I cant help you there from. Future u try other then let me know what is better
Jane19/04/2024
Usually don't have a problem with ordering from here but today I think someone may have been sleepy or smt half order missed out and no refund or call about it