Vittorio's

Great Rating100%
Based on 64 most recent customer reviews
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Reviews (157)

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Great Rating100%Based on 64 most recent customer reviews

Reviews (157)

badAlexander28/02/2026
Staff need to read orders properly as I asked for sauce and vinegar only and they put salt on my chips as a can not take salt on any food
Reply from Vittorio's
Thankyou for your feedback although is easy for you to keyboard bashing my staff on a friday night very busy pay day with over 200 delivery done , a simple phone call would have fixed tge issue and new chips with sauce and vinegar woukd have been replaced .So for now on if you want our quality food you will need to come in an order face to face Else just use others . Tganks
badSimon28/02/2026
I have ordered from Vittorios on several occasions and have always been very happy with their food.On this occasion, I ordered a chicken and mushroom pizza, paying extra for sweetcorn as an additional topping, and a portion of chips, paying paid extra for lots of chippy sauce.I appreciate this was ordered on a Friday night which will be an extremely busy time for the takeaway.The food was delivered about 45 minutes after ordering, which is impressive for a Friday night, and the chips had been freshly cooked and were piping hot.However, I received a pizza with plenty of chicken and sweet corn,, but zero mushrooms and the pizza,, whilst cooked well, was pretty cold.The chips, did have sauce on them, but this was a standard amount, rather than lots of,When ordering this on previous occasions, the chips have been swimming in sauce. I will definitely order from Vittorios again as on previous occasions the food has always been good, just a shame that this time it was not as expected.
Reply from Vittorio's
Sorry this time we forhot tge sweetcorn on the pizza very sorry and for swimming brown sauce we suggest you order a pint of chippy sauce for only £3 is on the menu you will then be able to enjoy swimming in your food as much as you like . If only you called rather then keyboard bashing our efforts on a very busy friday payday and given a chance to us to rectify the issue and made you happy ! Sorry
badAlexander25/01/2026
badAbi17/01/2026
terribleDonna29/11/2025
terribleDillon22/11/2025
was left at front door and when i eventually found it it was freezing cold
Reply from Vittorio's
It was left at front door at -5 degree because first you where not answering your door the driver was there waiting for 20min . Second you where also not answering your phone .If you think the driver is there to spend 30 minutes on one person door acceptable then something definitely wrong with you .What where we supposed to do ?? You are lucky the order was there for you .If you put an order you dont just ignore the driver or your phone . Anyway you been barred from ordering from us again as you wasted our time and our driver time too . Merry xmas just remember to answer to santa when arrives .
badLorraine21/11/2025
badRoss04/10/2025
Very small amount of chips in suppers, always get more from other chippy. Everything tasted fine and delivery was on time, just a small portion of chips.
Reply from Vittorio's
So from ladywell why don't you go to the 3 local to you and save our time. We serve our portion and 99% of people think thats enough but if you need extra large portions pay for it . Thankyou and please Dont use us any longer Ross L.
terribleSusan29/09/2025
terribleWilliam07/09/2025
terribleHeather08/06/2025
Pizza was fit for the bin. It f I wanted tomatoes on my pizza I would have ordered them: unhelpful when called to try rectify the issue. Paid sauce was missing from order. Lost a customer.
Reply from Vittorio's
First of all heather all our pizza come with tomato sauce unless you ask for not tomato sauce . Second of all i have used mastro and send customers there often but now i understand why customers dont like you maybe your boss should give me a call rather than living a nasty feedback when you know well you ordered the wrong thing . Maybe i should do the same
terribleKaren30/05/2025
The chicken on the kebab was burnt.Pizza base burnt and thinner than usual
Reply from Vittorio's
Typical chancer cant phone us so that we can verify but feel the need to write a bad review then try again to order lol 😂 we will not refund without the food back
badLuke16/05/2025
Pizza was stuck together all cheese came off
Reply from Vittorio's
What can we say ! There is always one .Who cant phone us to let us know eat their food and then try to get a freeby by leaving a bad review .
badTony19/04/2025
Food was col
Reply from Vittorio's
And when did you call us to tell us this ?? Once you eaten it and digested. ?
terribleJay05/03/2025
the last order came. and unfortunately I was scammed in short words. trying to pass off pizza dough dipped in batter as a pizza crunch. giving an iconic scottish deep fried pizza a bad name no sauce no cheese simple pizza dough dipped no even a pizza it ended up a bread crunch.Please refund your bread crunch.
Reply from Vittorio's
Jay we had to read your feedback 3 times our advice is first whatever you on you should stop using it . Second use another chip shop . 3rd a deep fried pizza crunch is a plain pizza cheese and tomato that comes from a factory the only one in scotland calked victor pizza so we all use the same deep in batter and fried thats what you got . Thanks
badFiona02/03/2025
Food was really greasy and far too much sauce.
Reply from Vittorio's
Thankyou for your feedback usually people say that we dont put enough chippy sauce in food . In your case we have fixed the problem for next time or maybe you shpuld try the 4 chip shops around you and save on drlivery charges . Thanks
badAllan12/02/2025
Paid for a bottle of sauce at £2.50 and never received it
Reply from Vittorio's
Dear sir we apologise if the driver forgot to hand over the bottle of sauce he had left in his car and found it at end if shift .If you had called us then we would have called him and he would have turned back and give to you . Unfortunately you decided not to do that instead you decided to leave us a bad review which really impacts our ratings as we always thrive to keep to 100% .Unbelievable
badCaroline27/11/2024
Until you place your order you have no idea how long it will take so when i got confirmation it would take an hour and a half i was tempted to cancel however decided to sit it out as this was a takeaway i hadnt used before it wanted to give it a go as they had a good rating. Minimum order for delivery is £15 which was a little annoying so i shoved a cheesecake in my order to get me to that level. When the food arrived (kebab and cheesecake) i wasnt that hungry anymore (not their fault) but when i took a peek in the box to see the cheesecake i was really disappointed, a small splodge of cake that looked like it had been in a car accident. That cost me £4.50 alone. Had great expectations but i dont think i will order again. The chilli sauce on the kebab was more tomatoey (is that a word?!) than i get from my local chippy but i guess that is just personal preference. I dont like to give a bad rating but that was £19 i wasted
Reply from Vittorio's
I dont like to live a bad rating but i will do just that ?? Unbelievable if you cant afford the prices than i would suggest start cooking also you can save £3.50 by collecting it or use 4 of your local chippy eg la capanna 500 yards from you or maryblue 600 yards from you , superbowl 800 yards from you , marini 900 yards from you or even minerva 1.8 miles from you dont cone to us 2 miles away . Anyway we gave taken action not to dissapoint you again , hope this will save you money . Just wondering was the food nice ?? At least !
badCarol04/11/2024
Food was stone cold
Reply from Vittorio's
Very strange how you couldnt phone the shop to let us know we woukd have been able to look into it to rectify if was anything cold . But we have now sorted your problem on our end . Enjoy marmaris .
badCharlotte17/10/2024
badMamie07/10/2024
badOlivia21/09/2024
badMichelle09/09/2024
The chips were very greasy. The roll was quite dry/hard. Their own online ordering declined my order loosing out on the discount and ordering off here cost me £4 to wait over an hour on the delivery.
Reply from Vittorio's
Hi did not work because you are far far away from the shop . But we have now blocked you from using scoffable too so you will not be dissapointed please use tge local chip shop dont order from us . Thankyou
terribleMark01/08/2024
Food great customer service absolute disgrace long time customers will not be back!
Reply from Vittorio's
Mark you coming in shop to abuse counter staff over tge price of a smoke sausage not obly is disgusted and childish is also abuse to workung staff people like you are no longer welcome .
badGary27/07/2024
Soggy nan bread and hardly any meat for a king kebab never worth 12 pound
Reply from Vittorio's
There is always one that wants food for free goodbye
terribleAmanda-Jane20/04/2024
Fish was full of bones so got binned, macaroni fantastic as usual
Reply from Vittorio's
Are you for real ??? You give us a bad review for something we cant do anything about ?? We are not fishmongers we get our fish from fishmongers cleaned we sell thousands a week and if you got a fish bone so what is the problem ?? Listen stick to fish fingers from McDonald. You did not give us a chance to chevk it or changed for you , just give us a bad review which is very unsual for us to get one is very unfair especially bevause of mother nature . Please use the establishment close to you than you will appreciate us more .
badJennifer01/04/2024
badMirryn27/03/2024
badMary22/02/2024
badArlene15/01/2024
The food was cold, not much chips in the hoggie wrap. ,cant get the salad separate. Wont be ordering again im afraid 😕
Reply from Vittorio's
We reallyvhappy you will order again you were explained that we dont put salad or chips separate on a hoggie since the salad is not very much at all and chips are part of tge hoaggie and you were not happy already so you were chances by asking for a hoggie but really wanting a kebab wrap a side salad and a bag of chips for tge same price of a hoggie . So now writing a bad review . Good luck chancing yourself somewhere else but at vittorios we prefer to loose customers like you than keep them good luck in your search for cheap deals all you going to get is low standard food .