The fish were really thin portions in not very great batter, not very many chips at all and really scrag end type of chips at that. Also food arrived cool in a paper bag - not hot. Very disappointed, especially as Vittorio's fish and chips came recommended from a pal across the road from me.
Reply from Vittorio's
Unfortunatly if you order from a chip shop miles away from you in (broxburn) this is the best you going to get . We sell first quality angel cut haddock but we cant assure to arrive piping hot when the driver needs to drive that distance . Some people are happy with lukewarm when considering how far you are ordering . In broxburn there are 4 chip shop and 10 selliing some kind of fish . If you looking for hot whatever the quality then we advice using one of them . But to assure this is not going to happen again we will put a stop from ordering far just for you . Hope this will help in future . Thanks
Valerie09/01/2022
It was cold and did not taste fresh. Not worth the money charged. It went in the bin.
Reply from Vittorio's
Fish was fresh unfortunatly price have gone up like everything else and the 4 shops around yiu are even more expensive so if you order from a shop much futher away to save 20 pence dont expext to arrive pipeng hot . We dobt have tge technology to buzz you up a fish supper yet . But any of the 4 chip shop round the corner from you may be able to get to you quicker . To help you with this we have blocked you from ordering so far away hope this will help . Thanks
Nicola30/12/2021
Pizza was nice but i got a portion of fritters that were burnt couldn't eat them .
Reply from Vittorio's
Hi glad you enjoied the chicken and sweetcorns pizza . We are sorry if the potatoes fritters were overdone if you would have called us we would have replaced them . Let us know next time you order and we can rectify the issue . Thanks for your feedback has been noted to our chef . Thanks
Gary29/12/2021
not the same quality
Reply from Vittorio's
What do you mean ?? You ordered 2 burgers Our burgers are not like macdonald ours are actually made of beef meat hence why the quality is far superior . You could have phoned in and explain yourself . Hope you find a better burger somewherelse .
Liam19/12/2021
Dry chips,small omelette.
Reply from Vittorio's
Unbelievable the omelette is always bee. 3 eggs our chickens are free range running wild in our gardens so the eggs may be different sizes but still 3 and if you wanted very greasy chips maybe you should have looked somewhere else the next time
Elizabeth16/12/2021
Stale chips,burnt chicken and nan.
Reply from Vittorio's
Really was that bad you eat it all Unfortunatly prices have increased everywhere we are not the only ones but asking fir money back after eating all your food wpuld not work . Please try other estsblishment they may fell for it
Aimee14/12/2021
Mamie09/12/2021
Scott12/11/2021
Order was wrong, items missed
Kevin03/11/2021
Ordered a pizza and nearly swallowed a bone 😡😡
Reply from Vittorio's
Really ??? First we hear of . Was your phone out of order or you swallowed that too ?? Please go order somewhere else no point writing a review without giving us a call first to check it . Must have been too good a pizza .
Joanna28/09/2021
Patryk24/09/2021
Food was cold when I got it, cheese wasnt even melted
Reply from Vittorio's
Unbelievable . All you ordered was a portion of chips and doner meet and cheese, First you collected we did not delivered . Second the order was ready at 10:30 when you requested but you were 20 min late . Third did it took you almost 24 hours to write a review about the cheese not melted ??We put cheese on top of chips . The cheese is kept in fridge . We dont melt the cheese you can do that yourself if you wanted to . This Another attempt to ruin our high rate from employee of other establishment. Good try .
Lynda11/09/2021
I ordered and paid for 4 cans of irnbru and a garlic dip, i receieved 3 cans and no dip. Disappointed for a first time order... if your paying you should receive wbat you have paid for
Reply from Vittorio's
4 cans where sent and garlic dip was in box . Customer now bared . Wonder why ordering from us when you live miles away and 4 chip shops closer . Good luck
Allan06/09/2021
Was terrible. Was meant to have extra cheese on the pizza it just tasted like tomatoes more than anything. Had orders from.here before never had a problem but was a nightmare last night.
Reply from Vittorio's
You ordered a 16inch cheese and tomatoes pizza only and you had been given the extra cheese that you paid for but you dont want to taste the tomatoes??? Weird . £2 on a 16 inch pizza will not get you that far . Maybe if you go shopping out there sometimes you will realise how much prices have risen especially cheese . Happy brexit . Also we appreciate customers that actually use their phone to complain rather then typewriter bashers . Well if you look out of your window you can see your nearest chip shop and two more locals to you because your custom is no longer welcome at Vittorioss. Good luck finding a better pizza that actually taste like tomatoes What did you wanted your cheese and tomatoes pizza to taste like ???
Louise19/08/2021
Fish was not fresh let down tonight chips where also dry like they hd sat for hours being kept warm
Reply from Vittorio's
Fish had just been delivered so we cant have any fresher . A phone call would have been nice but you did not so please use another establishment from Now on
Elaine04/08/2021
Ive not had a problem with any order from vittorios but last night was terrible the chips were warm and greasy. The pizza was warm and definitely not Italian thin base and for the chicken kebab the pitta was burnt 4 pieces of chicken in it once I found the chicken theres pieces of burnt onion and peppers in it. Certainly not impressed with your food last night definitely no care given when making the order up
Reply from Vittorio's
Ok was that terrible that you couldnt pick up the phone and tell your issue ?? 1st chips were warm and greasy ?? Did you prefer them cold and dry ?? We cook them in oil and not air and we try keep them as warm as possible we dont refrigerate them . The pizza was warm ?? Not italian ?? What is thin for one maybe be thick for others . Small chicken kebab is 4 pieces if you like more pay for a large whst you called burnt onions are grilled pieces of veg that are there just to keep the chicken off the grill so that tge chk does not burn . Please try some other establishment if was this bad but a phone call would have been all it would have taken rather then leave a review just to spoil our high rating . Good luck finding a better takeaway .
June10/07/2021
The chips were cold so not very nice
Reply from Vittorio's
This is the customer order 1 x Vegetable Spring Roll (2) - Supper£4.50- Condiments (Salt)1xCoke - 330ml£1.101xAero MintYou keep doing this ordering a sweet a coke and a supper from broxburn . I wonder why you keep ordering from us when tgere are 5 shop round you that can sell you a can of coke and an aero mint then compleining about a few chips with your spring rool . I can assure you we haven't got the technology yet to keep super hot 12 chips fir you for a ten minute jurney but if you use your brain you could order from one of your local shop i am sure their cans and aero mint sweets are same as ours same with the veg spring rool And being closer to you the chips will arrive a little bit hotter too . Stop ordering from us what you can get under your house . Aldos , bravos , marios please keep your local customer please get tgem a can of cola a mint aero and a spring rool . Thanks
Mark28/06/2021
I ordered a chicken king kebab and they are usual sensational. However this time it was missing peppers and other veg literally chicken lettice and tomato worh a stingy addition of garlic mayo. Not at all happy as i know what the usual standard is
Reply from Vittorio's
Hi thanks for the compliment our kebabs are sensational we know unfortunatly we had finish all peppers after a busy weekends but there was an extra piece of chicken to fix this . Think you been a bit picky about missing 3 wee piece of peppers and leaving a not happy complain without calling us especially after we give you extra chicken not to mention the huge fresh nan you where given . . Think you better check quality and price somewhere else .
Amy26/06/2021
i'd like a refund to be honest was cold and found a blonde hair on food !!!
Reply from Vittorio's
Please go somewhere else from now on We have blocked your address . If there was anything wrong with it you should have at least phoned us but since you never phoned or csme to us but just wanted to stop our good run and rating on scoffable we dont appreciate this kind of reviews that make absolutely no sense . Good luck find a takeaway anywhere as good as us
Kerr09/05/2021
Davud19/04/2021
Our delivery was really cold and chips were full of little crispy ends and baked potato wasnt cooked right
Reply from Vittorio's
This an example of trying to sabotage are reviews percentages. How is it supposed to arrive hot ??? Is salad and coleslaw on baked potatoe it may be warm but not hot . Not to mention you ordered from a takeaway 10 minutes drive from you omg 😱 next time find a place that cooks salad and coleslow becAuse we dont !
Michael19/03/2021
Lorna17/03/2021
The food was stone cold.
Reply from Vittorio's
If was that cold why did you eat all without phoning us ??? There is no much we can do 3 days later no food kerps that long . All we can do is stopping delivering to you ! Good luck
Grant12/03/2021
Lorna02/02/2021
Jim13/01/2021
Mason12/01/2021
Gary03/01/2021
Elizabeth16/12/2020
Fish supper barely edible as it was lukewarm again. Think we will leave for a while
Reply from Vittorio's
Always one . Please go to a nearby fish and chips . Or come to collect . Our orders leave the shop as soon as is cooked . If was not hot enough for you we cant provide you a better service . Thanks and goodluck