If was that cold why did you eat all without phoning us ??? There is no much we can do 3 days later no food kerps that long . All we can do is stopping delivering to you ! Good luck
Grant12/03/2021
Lorna02/02/2021
Jim13/01/2021
Mason12/01/2021
Gary03/01/2021
Elizabeth16/12/2020
Fish supper barely edible as it was lukewarm again. Think we will leave for a while
Reply from Vittorio's
Always one . Please go to a nearby fish and chips . Or come to collect . Our orders leave the shop as soon as is cooked . If was not hot enough for you we cant provide you a better service . Thanks and goodluck
Daryl14/11/2020
I ordered a spicy chicken pizza with a thin italian base and a pasta dish and never had such a doughy pizza before more like an undercooked deep pan.....chicken was not spicy...pasta was decent
Reply from Vittorio's
We sell hundreds of spicy chk pizzas if you wanted extra spicy you should have mentioned everyone level of spicy is different we make medium spicy to make happy most. We have taken actions to make sure you will ever never have this problem with us ever again . Thanks for your custom.
Danielle06/11/2020
Jen03/11/2020
I normally rate great but last night I got a plain omelette and it was positioned that it looked great when I ate a piece it tasted of burnt, on checking the bottom of omelette it was black and I could not eat it
Reply from Vittorio's
We are sorry the omlette was cooked too mych for your liking on this occasion . A call to the shop and would have been replaced in no time . Unfortunately writing a review on here a day later is not going to help . Thanks for the feedback but please give us a chance of rectify any issue on the time and day of receiving the order that way only we can make you and ourselves happy . Thanks
Scoffable Customer01/11/2020
Under cooked chips and covered in oil! Called to let them know and to sort the issue out. No solution was offered. The lovely girl on the phone had to feedback to me what her boss was saying! I asked if he wanted to talk direct to me but they declined. Apparently there is nothing wrong with the chips as they are cooked on a timer. The gentleman was swearing and very unpleasant, I could hear every word he was saying. I just wanted an apology and to highlight the issue in the hope it didnt happen to anyone else. Scoffable had no luck with them and encouraged me to leave feedback. I can see every negative feedback has a comical reply so I await mine as we could all do with a laugh. Their Standard reply is to tell customers to go somewhere else and to ask why we didnt use shops closer. Great customer service, hope your business thrives during this pandemic 😷
Reply from Vittorio's
Chips are ready when they float they cant be ready before . Simple . You stay in deans so we made sure they are cooked fresh and another order was sent with your just round the corner same chips but they give us great feedback . . Shame the other 4 chip shop around your area are not good enough for you . Plain an simple and for the swearing. Sorry but there was none of it .We dont accept people threatening of leaving bad review as you said . And for the comment about the pandemic i have no words , think thats just awful for a bag of chips . Good luck
Aaron29/10/2020
Chicken pakora was a disgrace . i use Vittorios often and that was the worst meal i have received i filled a box with the layers of batter from the pakora
Reply from Vittorio's
Hi think your complain is a bit over the too especially considering how many discounts we give to mitsubishi . You perfectly know tgat pakora are bought in and we dont put any batter on it we just cook them . This pakora are used by all chip shop in scotkand so please go sonewhere else from now on . We cant do anything about it . But you more than welcome to phone and speak to the boss rather than write a comment that cant change anything .
Lesley28/10/2020
Elizabeth28/10/2020
Fish supper was cold when it arrived, so not up to usual standard.. we left half of it.
Reply from Vittorio's
We are sorry we couldnt provide our best service on this occasion . New driver was not fast enough sorry .
Jennifer19/10/2020
Kebab meat was hard not very nice to eat usually the food is lovely but last night takeaway was rank waste of money
Reply from Vittorio's
Mmm !! You were the first person to fet kebab freshly cut at opening time . After 96 kebabs all day you were the only one that had complained on here. If you had phoned in we could have seen where the problem was by coming and get the kebab since you are 2 min on foot from the shop . Good luck finding somewhere else now .
Annette12/10/2020
Dionne23/09/2020
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Reply from Vittorio's
Took 9 days to review your last order ??? Sorry but our food dont stay hot that long
Lynn21/09/2020
The food was cold and to be honest my dogs turned their Noses up at it
Reply from Vittorio's
Hi you ordered a sausage kid meal . The sausage was hot and fresh . The small kebab unfortunatly with salad and double sauce on it dont stay hot long maybe order from one of the 2 shop closer to you or pay for salad and sauce separate will help stay hotter . And a bounty choccolate cant comment on it we dont make them hope you dont feed that to the dog is not good to feed choccolate to a dog or even donner kebab no good to feed to dog too rich . Thanks .
Kara06/09/2020
Order came to £34- chips were soggy in oil with like no taste! Chicken wrap with salad you got like 3 pieces of chicken if you were lucky! Mostly salad!Terrible tasting food with high prices deffo wont be ordering again!
Reply from Vittorio's
Sorry we dont do freebies try marini just across your road . There are 8 large pieces On large chk wrap . We use vegetable oil to fry chips not air when delivered dont stay crispy very long either . We accept constructive review but this was def not constructive . Hopefully you will find macdonald more attractive .
Frank04/09/2020
Lynne10/08/2020
All the food was very greasy and soggy, first time ordering after recommendation, Ill not be again. Sorry
Reply from Vittorio's
Very sorry you did not like your fried fish and fried hamburgers with chips with brown sauce and salt . Normally our sauce is nice and dry . Sorry it made your fish soggy maybe asking without sauce would be better .
James21/07/2020
Usually very good, however tonight was bad. Undercooked, had to cook it again ourselves and fry the chicken. Really disappointed.
Reply from Vittorio's
Sorry we dont fry chicken kebabs .
Tommy19/07/2020
A once great chippie, is now terrible. £10 for chicken with Diane sauce and a portion of soggy chips that would barely feed a child. Same with Diane burgers. Only one portio. Of salad send instead of two. Sauce was watery as hell. Standards slip this bad and long standing customers won't be back.
Reply from Vittorio's
I just wonder why ordering from us when you have 5 shop closer by . Please support your local shops . We have the highest rating in the area for a reason . We are sorry our standard are not good enough for you hope one of the 5 establishments closer to you will do better . Thanks
Annette17/07/2020
Cosmin02/07/2020
Heather29/06/2020
Food was as not up to par at all. Hoggie was dry and bland. Doner meat was also dry and the cheese that was used on the doner,chips and cheese was cheap plastic horrible cheese.
Reply from Vittorio's
Sorry you did not like it . Same doner same cheese nothing was changed in the last 12 month . Sorry you did not like . There are 3 local shop closer to you please support your local shop . Woukd have been nice a call rather than write a review without giving a chance to look into it . Thanks stay safe
Tommy26/06/2020
It took my order 1 hour and a half to arrive and the pizzas where cold.
Michael19/03/2021
Lorna17/03/2021
