I normally rate great but last night I got a plain omelette and it was positioned that it looked great when I ate a piece it tasted of burnt, on checking the bottom of omelette it was black and I could not eat it
Reply from Vittorio's
We are sorry the omlette was cooked too mych for your liking on this occasion . A call to the shop and would have been replaced in no time . Unfortunately writing a review on here a day later is not going to help . Thanks for the feedback but please give us a chance of rectify any issue on the time and day of receiving the order that way only we can make you and ourselves happy . Thanks
Margaret03/11/2020
Was amazing as always
Nancy02/11/2020
Great food. Great service. Great delivery. Thankyou
Reply from Vittorio's
Ohh thankyou . We try our very best even in this difficult times and it is nice to be appreciated. Thanks 🙏
Scoffable Customer01/11/2020
Under cooked chips and covered in oil! Called to let them know and to sort the issue out. No solution was offered. The lovely girl on the phone had to feedback to me what her boss was saying! I asked if he wanted to talk direct to me but they declined. Apparently there is nothing wrong with the chips as they are cooked on a timer. The gentleman was swearing and very unpleasant, I could hear every word he was saying. I just wanted an apology and to highlight the issue in the hope it didnt happen to anyone else. Scoffable had no luck with them and encouraged me to leave feedback. I can see every negative feedback has a comical reply so I await mine as we could all do with a laugh. Their Standard reply is to tell customers to go somewhere else and to ask why we didnt use shops closer. Great customer service, hope your business thrives during this pandemic 😷
Reply from Vittorio's
Chips are ready when they float they cant be ready before . Simple . You stay in deans so we made sure they are cooked fresh and another order was sent with your just round the corner same chips but they give us great feedback . . Shame the other 4 chip shop around your area are not good enough for you . Plain an simple and for the swearing. Sorry but there was none of it .We dont accept people threatening of leaving bad review as you said . And for the comment about the pandemic i have no words , think thats just awful for a bag of chips . Good luck
Fiona01/11/2020
food tastes amazing and fresh
Reply from Vittorio's
Thankyou for the lovely comment nice to know there are honest customers , we can only try always to do our best . Thanks
Urszula01/11/2020
Jennifer31/10/2020
Lovely takeaway last night food was lovely
Reply from Vittorio's
Thankyou again for your honest feedbacks .
Susan31/10/2020
Isobel30/10/2020
Aaron29/10/2020
Chicken pakora was a disgrace . i use Vittorios often and that was the worst meal i have received i filled a box with the layers of batter from the pakora
Reply from Vittorio's
Hi think your complain is a bit over the too especially considering how many discounts we give to mitsubishi . You perfectly know tgat pakora are bought in and we dont put any batter on it we just cook them . This pakora are used by all chip shop in scotkand so please go sonewhere else from now on . We cant do anything about it . But you more than welcome to phone and speak to the boss rather than write a comment that cant change anything .
Lesley28/10/2020
Elizabeth28/10/2020
Fish supper was cold when it arrived, so not up to usual standard.. we left half of it.
Reply from Vittorio's
We are sorry we couldnt provide our best service on this occasion . New driver was not fast enough sorry .
Janice26/10/2020
Good food but delivery times are terrible. You order for a certain time and it is ALWAYS late by at least 20/30 minutes. Every time
Reply from Vittorio's
Hi thanks for tge feedback . We try our best to deliver as close to request time but this is now becoming impossible to do since everyone wants it between 18:00 and 19:00 and all restaurant close we are not able to comply unfortunatly At this covd19 times . We could prepare food an hour Or two before but it is not our style but i am sure other places will be able to do that everytime for you . Thanks
Gerard25/10/2020
Marta25/10/2020
Very yummy food
Carol25/10/2020
Food arrived earlier than stated, fresh,lovely.
Brian25/10/2020
Chris25/10/2020
Always get a good meal
Kayleigh24/10/2020
Lorna24/10/2020
Always on time piping hot and delicious
Adrienne24/10/2020
David24/10/2020
Fish n chips. Nice!!!!
James24/10/2020
Shona23/10/2020
Ross23/10/2020
Malcolm23/10/2020
Alex23/10/2020
Isobel23/10/2020
Kevin19/10/2020
Delicious
Martin19/10/2020
Excellent - good food , delivered quickly and hot - great value all round