You asked for doner kebab with salad and sauce delivered on a friday night at peak time . How long do you think it stay hot for ?? If you order a kebab with salad and sauce in the future why dont you pick it up or get it from your local chippy tgat is 1 minutes from you rather than ordering from us tgat we are futher away ?? Maybe jyst maybe because we are better ! So just pick it up or heat it up or pay extra for salad and sauce separate and you will have a better chance to get it warmer !!!! Thanks .

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Yes you are right we agree we had extra new driver on and he was not familiar with the areas . Sorry

Blair why did you not phoned in rather than write this review that all it does is put down our hard work in this situation ?? Before you we had 154 continues review saying how good we been doing This is not easy to keep up but Thanks . Normal chippy sauce (Gold star) this week it is been a shortage on the market because factory had to be shut due to some problems . Every chip shop had same problem , back on it from monday . Cold meat and chk nuggets i cant comment without having seen it as it leaves here hot maybe new driver was struggling to find address . But usually we could have done something and replace it . But hey you prefered doing this . Thanks .. daniel

Hi Shona . Please accept our apology if the food had not being of our usual standard on this occasion . We were overwhelmed on thursday by a rush of orders and i was off tired . The staff was eagerly trying to cope with more than they could while i usually stop orders or give them longer waiting time . Although they promised me that all was going out as usual i dont know because i needed a rest . I have given all staff new procedures on how to deal with overwhelming delivery requests because my main goal is for quality before quantity. Again my apology and hope we will get the chance to put it right .

First dont be ridiculous!! You order a pizza then on the note you changed with a topping we don't provide . We tried phoning you but no answer . We gived you free delivery to all pumpherston to help to decent people in such a crisis . We decided to send you what you ordered . Then you cone down here demanding your money back and we promptly done so and you still have the audacity to leave a review like this You should really look at our review ratings and think if it is really fair your comments . We always try our outmost to do our best but we cant always provide what we dont serve. Unfortunatly scoffable system allows this reviews to happen please dont exaggerate and be honest . We do advice all our customers to phone us up first before writing silly notes . We had customers asking for kissograms on notes sorry we dont do that either we just dont have the right models lol 😂 Stay safe everyone and try be a bit more decent and use cummon sense in this extremely hard times . We dont make money like you all think , we work very hard to help and we do our bit to help the cummunity . Thanks

Your pizza and chips arrived yesterday . And you write a review a day later ??? Joke . Everything we cook is fresh please use another establishment next time

We are sorry we forgot a wee tub of mayo if you would have called us we would have sent one very quick . Genuine mistake happens always best to call us first so that we could have a chance to put things right . Thanks

Sorry you were not happy but it Was -3 outside and snow and road conditions were awful . We always try our best .

Hi sorry to hear that but the kids nuggets meal is 4 pieces of chk nuggets and chips . 8 pieces is a normal portion not a kiddy one . Thanks

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