Food was almost an hour late and it was cold when it arrived

Ordered meal at 7 oclock phoned few times to be told its just leaving shop then at back of 9 phoned to be told just getting prepared so ended up cancelling

Wasnt hot

Donnor meat very spicy Very dry No salt on chips

Chips were stone cold. I like a crispy chip that is at the bottom of the carton but these were ridiculous, filled mostly with the wee crispy chips, the couple of thick chips I had, I had on my roll and binned the rest. Delivery was good regarding time and the delivery driver was pleasant. Just the food let them down and no one in the house enjoyed their meal. Paying the price I did for 5 meals I expect better!

Over 2 hours for delivery

Booked delivery for a set time came half hour late, when it arrived at my house the food was cold

Need to check before they send order out so they dont miss sruff

Usually very good but very disappointed today! Chips and sausage undercooked. Kebab mest could also have been cooked a little longer

Been up sick all night

The food is fine when it actually arrives, delivery time is not fine, nowhere near the estimate at point of order.

Ordered for delivery. Estimated delivery time 1 hour. 2 hours later still hasn't arrived. "all I can say is sorry" horrendous service. Never again. Used to love them cause the food used to be good. This has all arrived not only 2 hours and 20 mins after ordering, but all burnt. Almost everything in the order was burnt. Will go elsewhere from now on and will recommend everyone I know to go elsewhere also. Worst service I've ever received from a takeaway. Not even a courtesy call to say "sorry we're gone be a lot later than expected". Nothing.

Chips were bad could not eat them had to bin

Chips were cold

Food took over 2 hrs to arrive and was frozen

Was 45 mins late for delivery which I could have coped with but when I got my order the onions rings I ordered were just frozen breaded ones you buy from the supermarket. Not the usual homemade ones.

Food was ok. Cold but I think this was due to the delivery. Estimated 1hr delivery but was actually 1hr 55mins.

Over 2 hours for delivery when stated 1 hour 20 mins for delivery when ordering. When i phoned I was told they are waiting on a delivery driver. Maybe suggest waiting times before ordering not after ordering giving people the choice.

Garlic bread was like cardboard, was too over cooked

Meat was horrendous was like mince no taste just horrible

I would normally rate them good but I didn't get my order 2 + hours late and it wasn't very warm. Previous to last night I ordered a delivery from them through Scoffable only to be told it was not open and was not refunded from them.

Did not get all my order and it took to long 😡😡

Not the same quality as previous experience, however was delivered quickly ❤