states 1hr waiting time but waited an 1hr 30mins and ended up having to phone the shop., was told here was a delay and my order would be there within 5mins which it was but I really think updating people on their order if they're running late is something they should think of doing.

Chips were good but chicken nuggets were awful really mushy and full of what felt like bits of bone. Couldnt eat them

Just not for me

Got a fish supper which is usually lovely. Chips undercooked and solid- unedible. Fish was also undercooked and slimey

Chips were cold and burnt

Second time in a row Ive ordered from here and been disappointed. Chips were always perfectly cooked. However the past 2 times they have been barely cooked and so hard and clumpy in the middle , far from being done properly! last time I put it down to they must have been busy due to the football being on, but two times In a row Ive been let down by undercooked chips , wont be back!

Ordered a Turkish calzone.When I cut it open, there were, they were no spicy onions.Inside was just donner and cheese. It was very dry and not enjoyable. Disappointed.

Chips good as usual but chicken tikka hoagies had a funny taste not their usual standard

not one to leave a bad review especially since this is my favourite or was my favourite takeaway but im absolutely gutted man the chicken burgers used to be the best about Id literally crave them but now the patty is half the size, weird soggy batter on it and to add to the annoyance there was about a quarter tea spoon of mayo on it not even exaggerating. Past two orders the chicken burgers arent the same and have had stingy mayo and tomato slices so thick it could be considered as 1 of my 5 a day. Also the fried pizza was absolutely minging cheese wasnt even melted on it. What the hell has happened to west end fryer used to be best takeaway in whitburn, genuinely gutted about the chicken burgers ☹☹

Dont expect delivery when it tells u time, they lie about driver leaving restaurant I was lied to twice that driver definitely left over 2 hours for delivery when I was told 50 mins this is a joke a takeaway is meant to be fast food nothing fast about it

Donner hoggie is not a Donner hoggie its basically a cheese hoogie which is not what you pay for has loads of issues with place including finding hair in food tried to give them another chance but am done now wont ever go back place has went down hill so much

Food not fresh

Loaded fries actually awful even down the chips

Food was pretty cold took over an hour to deliver

Felt asif we had last nights food, chips were not fresh at all either were the sausages just over all not great takeaway tonight curry sauce was so runny not impressed and we collected at 5 so you would think food would be fresh

Got our order wrong, gave us two fish and now one is going to waste and didnt give us chips with the burger that we paid for

The Donner Hoagie meal was very good, however they forgot my can of cola. The chips cheese and curry portion was completely undercooked, very hard and pale chips. Unfortunately they forget items on the order that I have paid for quite often

Batter was hard couldnt even bite it, must have lay there for ages. Onion rings soggy all went in the bin. Get a grip make sure we receive fresh edible food when paying for you to provide

Food is bad..never ordering from this place againbeen on the toilet for hours