Food was delivered an hour and 45 mins after was placed even though the scoffable email said 1 hour. After phoning the food came and it was cold and the pizza tasted like the cardboard box. I love this chippy and never usually have any issues until last night which is disappointing

Ordered a chicken kebab, and only ate one piece and threw the rest away as it didn't taste "right". Quite surprised as normally very satisfied with WEF. :(

order was missing item paid for

I picked a time of 19.30 and it didnt arrive until 20.15, this was after calling shop.The chicken kebab was so salty, I couldnt eat it. All in all not a great

Absolutely ridiculous customer service! Ordered at half past 7 with delivery time of 50mins on my order. Had to phone and chase 3 times to which I was told they were waiting on a driver when in fact they had actually lost the order as said by a member of staff on the other end of the phone that didnt know we could hear. Received just before 10 oclock which is a joke!

I feel that food quality has went down hill

Not as good as past meals went in the bin

The food was really nice but some of my order was missing

Staff are rude Food cold Very forgetful and never apologies for there mistakes Expensive for the mistakes that always happenCustomer service is shocking

Delivery was 45 minutes over the estimated time. This is a very common issue recently. The food was barely warm by the time it came and overall just was not impressed. Shop has really went down hill from previous years.

Food was late, couldnt get order correct and fritters were cold. Wouldnt recommend

Food was cold when it got to us and pizza was so spicy we couldnt eat it!

A wast of my money everything was cold and felt half cooked to me not happy at all 😡

My pizza wasn't cooked properly and gave me food poisoning , won't buy anything again disappointed!

Placed an order one hour before the estimated delivery time. 20 mins after the delivery time and no food so called the shop. Was only just being prepared. It did arrive quite quickly after that but no plastic sheets had been used so the paper was stuck to all the food and ended up pulling half the food apart to remove the paper. Will go back to ordering from Tony's.

Ordered relatively early doors and it was clear that our meal was a reheat from the previous night.

Chips where cold didnt get our juice again