Delivery too long, special fish over cooked

Too spicy.

Well been using west end fryer Whitburn for a few years and Its always been good but tonight it arrived cold and I gad to heat it all up as it was for my childrens Dinner so not good this time ..

Wasnt what I ordered. Tried calling no reply

Order arrived 2 and a half hours after being put in. Unfortunately I had ordered my wee girls favourite but arriving so late 8.28pm and order put in at 6.02pm. My girl goes to bed at 9pm and therefore had toast for her dinner and her order put in the bin as too late to eat pizza and chips before me going to bed,Waste of £20 food order. All put in the bin as eating so late at night is not for us for it to be lying in your stomach. Will not be bad. Poor customer service and very disappointing

I called them following the delivery of my food to inform them I was missing my drink. I then called an hour later to say I still hadnt received it and they offered an apology and a further wait. I got my juice about 90 minutes after my meal

Waited about 70mins for my delivery got a small fish supper and 2x large fish suppers and got 2x small and 1x large supper instead and the chips were solid and absolutely freezing i am appalled with the food delivered! Won't be getting another delivery from there again

Sick off placing an order and somethings missing second time that Ive bought a meal and no can of juice turns up and when you phone up they say theyll send it up but still dont get it

Food was far too salty and very dry, took forever to arrive and chips were soggy. Also the kebab meat was that dry it couldnt be ate.

The staff are soooo unhelpful

Missing some of my order and took an hour for it 2 b come

Waited an hour and Pizza was cold and not a lot of toppings, this place used to be good

I received my order at today 1 hour and a half later with no cans of juice which I paid for I called back at 7:30 to say they hadnt come and they said it would be sent out , waited an hour called back at 8:30 said it would be sent out its now 21:46 and still waiting on juice ...

Chips were disgusting, hard, cold and still had potato skin on them.

Meal was delivered almost cold, disappointing.

No update time, 2 hours to deliver, cold food, not answering their phones, pretty pathetic to be honest, place has gone way downhill

2 hour wait time

only thing that was good was the chips

It took an hour and a half to be delivered and yet again the juice was missing. Tried phoning the shop 15 times and unable to get through. I have been using the same chip shop for over 20 year's and i am sad to say i will be looking for another one now.

It was a reheated pizza chips were ok and my daughters chicken nuggets were ok but wont try west end fryer again

Delivery took a long time order got here it was cold and had sent me the wrong items which were cheaper than what I ordered and was still charged the full amount

When food eventually arrived, the chips were dark brown in colour, a lot darker than usual, all hard and some were like sticks and uneatable, they looked like reheated chips. Usually the food is excellent dont know what happened yesterday though, bit disappointed to be honest!

Warm and greasy. Requested vinegar and lots chip shop sauce...sadly missing