Over an hour for delivery with no update.

chips were under cooked, chicken was over cooked and recieved the wrong order to start with

Placed an order for a chicken family meal box, waited one hour for delivery for it to arrive which I didnt mind really, but when order arrived there was only enough chips in box to feed the 2 kids. My partner called up to complain to which he received terrible customer service from staff. They wanted to send a delivery driver down to collect the box and take back to chip shop to see if what was in the box was reasonable for a family meal, which was impossible as the kids had already started eating as it was a late tea, partner was unhappy with there customer service as he was having a three way conversation with a young lad who was obviously trying to help the situation, but person in charge wouldnt speak on phone instead decided to get young lad to pass on what he wanted to say. We understand these establishments are busy, but my partner wasnt happy with the way the person in charge tried to resolve the situation. A 10 min phone conversation that should have took no more than a min or so to resolve in having more chips sent down which is all we wanted in the first place a meal that could feed a family instead chips portion was only enough to give 2 young children. You pay your money for a family meal you expect to receive a family meal. Disgusted in the lack of customer service and dont think we will return have been eating at this establishment for years and never had a problem with staff before. Rather a shame that they lack in customer services as the food is good from my point of view.

Worst yet from a once excellent chippy.Chips were like reheats covered in sauce to hide the fact , and god knows where the stinking kebab meat came from , never again !!

Nearly 2 hours for delivery

Mushrooms were dryYou

not enough salad and chips

The volcano pizza had garlic all through it. It caused me to have projectile vomiting. The ingredients must have got contaminated or been in contact with garlic. iCal.ed to explain this as I didnt want it to happen to anyone else and I didnt even get an apology. The king rib supper was also rotten! I will never ever go to this chip shop again!waste of £27!!!!!!

A hoagie is supposed to have chips and salad (in my case onion) inside the wrap but it didnt. Horrible attempt. The hoagie was mediocre as well.

Food was cold and disgusting. Waited over an hour for delivery with no email to tell me how long it would take. When trying to call the shop on several times it came up saying user busy😳. West end fryer has went downhill wont be back!!

Forgot the juice, food was terrible

Forgot my juice driver said he would be back never showed.tryd to call phone just rings out .so if they forget something dont expect to get it or any response from them

Food was over cooked and dry, not great value for money, really disappointing after waiting over an hour for delivery

Took an hour for the delivery and food was a bit cold.

everything was freezing cold, ordered a mini calzone meal. Didnt come with the can of cola

Not impressed. Basically reheats.

2hr delivery.....when we tried to phone for 10mins to cancel order no answer, went to shop and yes they were busy but phone was being completely ignored. Advised we came to collect instead and really felt like there was no acknowledgment of this and lack of concern from staff.