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Order was estimated 1hour 20mins turned out to be 3 hours , called the shop after 2 hours, to get pure attitude on the phone and told it will be half hour but turn out an other hour . 😩

Ordered a takeaway from here at 6:30pm with a wait time of 1 hour. An hour and 15 minutes past and there was no sign so phoned them and they said it was on its way, 2 hours in the driver showed up with a bag and when I opened it it was the wrong order. I then phoned west end again and they were trying to get the food back to give to the correct people after I had already opened it all. I requested that my food be made fresh as I didnt want my food to come from random people and have no idea what they would have done to it. They told me to bin the wrong order and they would send it out in 30-40 minutes. Another hour went by till I received my correct order making it a total of 3 hours to receive my dinner. all and all the food was good but the service was shocking and confusing. Not to mention they phoned me back and told me I would not receive my fresh food if I did not send back the incorrect order. I told them I already binned it and they told me they wanted me to take it out the bin and still send it back. Awful experience.

Fast delivery and food amazing as always😋Best takeaway around .Highly recommend

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I waited for 1 hour and 55 minutes for an ASAP delivery. I waited too long and the hunger had worn off. If I knew it was going to be this long. I would never have ordered from West End Frier. The food I had to reheat today and it was awful. I believe it would have tasted better last night but just a few minutes of two hours for a delivery is not acceptable. I wont be using West End Frier or Scoffable again. Disgusted by the service !

Always top quality food .Thank you !!!

Good food