Had an issue the other day and got a reply saying must be doing something right as I ordered today again let me clarify this I ordered again as I received my slush puppie a day later with a refund for it so rude the reply if u ask me not great customer service to be honest dont mess someones order up and expect them to be happy about it
Jamie26/05/2021
Food was great but delivery took 95 mins
Ian25/05/2021
Ordered 2 baguettes with a slush puppie got my baguettes didnt receive my drink though called them and said it would get delivered could be an hour as there was no delivery due for where I live didnt arrive an hour later called them back and was told 25 mins didnt arrive after 45 minutes tried to call them back just rang out was closed for delivery had to contact scoffable to get a refund for my drink, appalling service and wasted my time dont recommend them at all will just tell you what u want to hear and dont even make the effort to make things right terrible service
Reply from Baguette Express
Thanks we must be done something as y ordered again today
Dannielle24/05/2021
Slush puppy missing also put toastie in with cold juice so toasted was wet and cold
Angela22/05/2021
Stacey21/05/2021
Baked potato was cold and had big black hair in it shop refused to take responsibility as everyone in shop has blonde hair absolutely disgusting customer service
Reply from Baguette Express
Any thing for a freebee
Matt20/05/2021
Elizabeth19/05/2021
William17/05/2021
Sean15/05/2021
Was a bit cold by the time we got the panini
Simon15/05/2021
Very late in delivering. And never dropped all my order. I had someone elses order
Fraser10/05/2021
Awesome
Katie07/05/2021
Waited 1.30 mins and it was cold
Michele04/05/2021
Food hot and fast
Robert04/05/2021
Hollie02/05/2021
Euan27/04/2021
Cheryl27/04/2021
Gemma26/04/2021
We ordered a baguette, one of the fillings was supposed to have Brie but instead had Mozzarella in its place. I think it wouldve been better for the shop to have phoned and asked if this was OK as it wasnt what was asked for.
Gary24/04/2021
Ally22/04/2021
Minted Sergio
Calum20/04/2021
Took an hour and 45 mins to phone up and be told wont be till another half hour so asked for my money back and stil no sign of refund
Rhonda19/04/2021
Liam19/04/2021
Hollie19/04/2021
Gary19/04/2021
Gary19/04/2021
Hazel06/04/2021
Samantha04/04/2021
Food was delivered quick and tasted lovely. only issue was that part of the order was wrong. Luckily we liked what was delivered instead anyways. But other people may not.