Flames

Great Rating88%
Based on 97 most recent customer reviews
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Reviews (2985)

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Great Rating88%Based on 97 most recent customer reviews

Reviews (2985)

goodDavid01/05/2019
Good food delivery was a little slow
badJoe01/05/2019
Waited one hour and a half order was wrong and cold
goodAmanda30/04/2019
terribleJohn29/04/2019
badMichelle29/04/2019
terribleRichard27/04/2019
Food ok delivery a joke 2hrs 30 min and when you phone they lie to you and tell you it’s on the way poor customer service
badAnn-Marie26/04/2019
Took all most 2 hours time i got my dinner my chips and cheese where freezing cold so i could not eat them
goodStacy23/04/2019
goodNicole23/04/2019
greatLes22/04/2019
badHayley22/04/2019
Over 2 hours 10 when estimated delivery was 1 10 mins and when food arrived wasn’t happy with chips, saugy and cold. Feel in normal circumstances should be offered a voucher or refund.
greatLes19/04/2019
terribleLiam18/04/2019
1 hour 45 minutes delivery.
terribleJack18/04/2019
terribleSteven17/04/2019
First time I have ordered from them and the service was very poor. Got an email to say 70 delay which was fine at 90 mins I called and they couldn’t find my order then after a couple of mins they said the driver was in my area so anytime soon. The driver arrived 15 mins later as very very nice and apologetic which wasn’t his fault. They had also given me part of my order wrong but the time it took I just accepted it. The food was hot and looked ok but then when eating the kebab there was plastic on the pita bread like some of the wrapper was left on when they put it in the oven . 1st and last time I will use them.
badSean17/04/2019
Food was decent. A little cold. Probably as it took over an hour and a half to deliver. (We are in Whitburn, not like they were delivering far)
goodLesley16/04/2019
greatBlair13/04/2019
greatLes11/04/2019
greatPauline09/04/2019
It was very nice. All of use was happy with it.
greatLes09/04/2019
terribleChelsea07/04/2019
badLaura07/04/2019
greatRobin05/04/2019
greatPauline05/04/2019
Very nice like alwYs
goodLoraine03/04/2019
greatStacey01/04/2019
terribleMurin01/04/2019
Took 2 hours to deliver, had to phone 3 times to get told it was outside my house when it wasn’t and once came didn’t taste good at all
terribleGedas01/04/2019
Local delivery takes 2hours nightmare.
badTom31/03/2019
Ordered chicken tikka kebab, chicken barbecue kebab, both kebabs were the same and also very dry, also garlic ban bread was paper thin snd looked disgusting. We use flames quite a lot but think it’s time to give it a miss as this is the last twice we have been dissatisfied with our meal.