Hello, we are so sorry you had a bad experience with us. We see that you have actually ordered our sweet and sour pork cantonese style not chicken, this may explain the different look and taste. If theres a change you would like to make after your order is placed please do give us a call and we can try sort it out, we hope you can give us another chance in the future.

Hello, we are so sorry you had a bad experience with us. If we ever miss out an item on your order please do give us a call straight away so we can deliver it straight out to you.

Hello, we are so sorry you had a bad experience with us. We see that you have ordered our Munchy Box, the box consists of mainly all dry fried food. Many people prefer the fried food to be crispier as the condensation from when its closed and packed up affects that, therefore that may explain the dry look. Once again we are so sorry and hope you can give us another chance in the future.